40 Years of Result-driven Passion
Since 1976, we have provided our partners with the support and insight to achieve at a higher level. We have helped a multitude of practices across a variety of specialties put more of their focus where it belongs, on patient care. We have assembled the best team in the industry to give our partners the extended business office they need to meet the demands of a growing practice.
Over the years, our team has grown and our services have expanded. We have also partnered with independent medical providers around the country to, expanding to regional partnerships. What hasn’t changed is our mission; a commitment to help our clients capture more revenue through optimizing their revenue cycles.
Our Leadership Team
Innovative, Decisive, Bold
The leadership team at ebix sets the tone for everything we do. Their experience, deep knowledge of the industry, and innovative approach to helping our partners achieve at a higher level, are fundamental to our position as a leading provider of medical billing and Revenue Cycle Management services.
Brian J. Nelson
With more than 30 years experience in healthcare reimbursement, Brian has become a true leader in Revenue Cycle Management. He believes that to ensure superior service to your customers, you must nurture it from within. From hiring and fostering committed medical billing professionals through ongoing education, training, and engagement, he leads his team to realize their own potential while maximizing each client’s revenue goals. Brian is heavily involved in business development, client interaction and communication. His high energy, fiscally conscious, and goal-driven personality, also extends to his commitment to numerous professional associations and multiple charities.
Deena Wojtkowski, CPC, CEMC, CCP
Vice President Of Client Services
Deena is a true, leading expert in revenue cycle management with over 30 years in medical billing and medical coding. Deena is a: Certified Professional Coder (CPC), Certified Evaluation and Management Specialist (CEMS), and a Certified Compliance Professional – Physician based (CCP-P). Deena has worked with a wide variety of practice specialties ranging from Neurosurgery to Dermatology to Family Practice. Her experience includes working as a Medical Billing and Coding Supervisor of a 42 doctor Cardiology and EP Practice as well as a Manager of Physician Audit and Education. She has taught several billing and coding classes at Bryant & Stratton College, and continues to be a frequent professional speaker on HIPAA Compliance, ICD10, as well as revenue cycle best practices.
Director of Information Technology
Shawn has over two decades of IT experience in medical billing software and support. He is responsible for developing custom and ad-hoc queries and reports that help to ensure each physician practice is realizing their full revenue potential. Shawn is well-versed with software conversion programming and is often closely involved with client implementations and software setup. His internal responsibilities include managing a superior network support staff and internal imaging system.
A Trusted Industry Leader
We never rest on our laurels; it’s simply not enough to just keep up with professional education and training. You must participate in order to lead. Over the last 40 years, our drive to continually innovate and develop new methods and practices has earned us the respect of our peers. Our professional associations help us stay ahead of the curve, ensuring our partners are always benefitting from our growing expertise.
Frequently Asked Question
You have questions, we have answers.
What do you charge?
This depends on specialty, volume of patients, and the type of service you are looking for. Do you want a full outsource or some sort of blended model?
Do you need complete code abstraction services where our certified coders will review the documentation and abstract the CPT and ICD-10 codes from the medical record?
Are you only interested in code review where the provider marks off the encounter form and our certified coders will review that for compliance and appropriateness before submitting your claims electronically to the payers?
Just contact us and we will provide you with our comprehensive analysis.
Do you have experience in my specialty?
ebix has multi-specialty experience and expert, certified professional medical coders and billers, who are able to effectively work with any specialty.
What billing or RCM services do you provide?
We provide a full range of revenue cycle management services. Tell us what your needs are and we will work with you to be sure we meet each one to help your practice run more efficiently and profitably.
What is the process for ebix to begin working with me?
We generally request a 30-60 day advance for startup, but we have been able to assist practices in a shorter timeframe when urgent assistance has been required.
Do you handle provider credentialing?
Yes, we have expert credentialing specialists who can assist your practice with these services.This is a very difficult area for most practices to work through.
Please contact us to assist you with our knowledge and expertise.
What kind of training or ongoing support do you offer?
We provide real time feedback to providers to assist them with compliance and ongoing changes related to revenue cycle management.We provide updates to insurance regulatory changes as well as medical coding changes in the industry. Contact us to learn more about our practice education and training programs.
We have live people answering our phones and assisting patients and clients with their medical claim needs.
How do I know I am getting paid correctly?
ebix offers contract reimbursement analysis.We enter your contracted rates into our practice management system and compare that to your actual insurance payments to be certain your practice is being paid according to your contracted fee schedule.