We learned that Astia Health, an ebix client at the forefront of the Telemedicine wave, recently announced their willingness to provide their technical platform free of charge to Wisconsin providers. So, the medical billing professionals of ebix, Inc, asked ourselves, is Telemedicine working for private practice physicians? The answer is yes and here being two examples.

Telemedicine and Telehealth are the natural evolution of healthcare in our digital world. Since today’s smartphone, PC or tablet have more computational capacity, according to the American Telemedicine Association (ATA), video-based transactions, as well as web enabled patient monitoring devices, are now becoming commonplace in homes, hospitals and healthcare systems

A Telehealth Positive Working Experience

Our Regional Business Development Executive, Craig Evans, recounted a story. A friend who experienced the power of one of the relatively new telehealth benefits. His friend received a call from his wife’s healthcare facility, telling him to go to her work, pick her up and bring her to the hospital right now. Why? Her internet connected pulse oximeter was reporting, in real time, a dangerously low reading. She had no discernible symptoms and the remote monitoring served to avoid a potentially life-threatening situation.

A Telemedicine Positive Working Experience

We share the following story from Dr. Alex Sommers. “I am a physician and tend to always be “on call” and the other night was no exception. I had decided to take my wife out for sushi in Stevens Point, which is about 40 minutes away.  For the most part, the drive was uneventful. At least, until my phone rang.  A pediatric patient had arrived at our clinic with congestion, a headache, and tenderness around their ear.  It sounded like a classic ear infection, but how could you be sure?  Not too long ago I would have apologized to my wife, canceled our dinner reservations and turned around to go see the patient.

But not this time.

Because we have implemented a live video medicine solution, we can pretty much work from anywhere.   I pulled over to the side of the road for a minute, opened up my iPad and saw the patient.  “Saw” the meaning. I spoke to him. Examined him (with some help from my experienced nurse in the clinic). Even used a digital otoscope to look in his ear from 25 miles away with HD clarity.  I saw an angry ear (erythematous, bulging tympanic membrane with a dislodged tympanostomy tube and an effusion) but only a mildly annoyed wife, which is always a nice change of pace!

The diagnosis was straightforward and the treatment plan was agreed and communicated.  The whole visit took about 3 minutes (from me). The patient got relief and was able to see the physician his mom knows and trusts. Plus, I got to take my wife to dinner as planned (by the way, the sushi was excellent).  Everybody wins.  It was even reimbursable under the patient’s health insurance. She had a forward-thinking plan that covers these types of services.”

Summary of Telemedicine Experience

It has become apparent that Telemedicine is the natural evolution of healthcare in our 21st Century digital world. The medical billing professionals of ebix, Inc. encourage you to explore Telemedicine provided for free by our client Astia Health. Visit https://astiahealth.com/